Not Offered / Unapproved
Not Offered / Unapproved: how we evaluate, when we prescribe, and safety checks. Start a confidential online consultation.
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Meet Our Providers
Dr. Annie Casta, M.D., FAAP
Pediatrics Specialist
Providing compassionate pediatric care, wellness exams, and preventive treatments for children and adolescents.
Learn MoreDr. Jorge Trapaga, ARNP
Family Medicine & Primary Care
Specializing in primary care, chronic disease management, and wellness services for adults and families.
Meet Dr. TrapagaOverview
The Not Offered section lists medical services or treatments that are outside the scope of the clinic or telehealth platform. These may include high-risk substances, experimental drugs, or therapies requiring in-person evaluation.
Examples
- Controlled narcotics and addictive stimulants.
- Experimental, unapproved, or cosmetic agents.
- Emergency, surgical, or inpatient care.
Rationale
Omissions maintain compliance with telemedicine laws, patient safety, and ethical practice.Patient Considerations
Patients are referred to specialists or emergency departments when their condition exceeds telehealth boundaries..FAQ
Why aren’t all drugs offered?
Legal, ethical, and safety restrictions limit remote prescribing.
Can exceptions be made?
No, but alternative options may be recommended.
How can I find appropriate care?
Licensed providers can direct you to suitable local facilities.