Refill & Prescription Renewal
Request a renewal through a short online doctor review. If appropriate, we issue an e‑prescription and route it to delivery or your local pharmacy.
What happens during a renewal visit
We confirm your diagnosis, benefits and side effects to date, interactions, and any changes in your health since the last prescription. We verify timing, dosing, and whether lab checks are needed. If the medication remains appropriate, we send an e‑prescription to delivery or your local pharmacy.
Typical steps
- Book a short review online.
- Complete a concise intake form.
- Video visit with a licensed clinician.
- Plan & e‑prescription routing if appropriate.
Safety & limitations
Some medications—especially controlled substances—may require in‑person evaluation. We follow clinical guidelines and regulations. When in‑person care is best, we explain why and help coordinate it.
Quick links
Frequently asked questions
Do I need a video visit for renewals?
Yes. We must confirm safety and continued need; prescriptions are never automatic.
Can you send the renewal to my usual local pharmacy?
Yes—tell your clinician during the visit and we will route it there.
How quickly will I receive my medication?
Delivery orders typically arrive in 2–5 business days after verification. Local pharmacy pickup depends on pharmacy hours.